Graphic Impressions opened for business in 1976. Our founders, Vaughn and Emma Riley, decided to start the business just two years after getting married. Vaughn began his career in graphic communication at age eight by working alongside his dad in the family photography business. Emma started her career with the company as a typesetter and graphic designer after studying graphic design and typography in college.
Graphic Impressions was originally located on Dayton Boulevard in Red Bank. The company moved to it's current location in Chattanooga's historic manufacturing district in 1986 and has continuously operated there since.
Soon after starting the business, Vaughn and Emma decided to enlist the help of Vaughn's brother, Alvon, who was 16 years old at the time and would ride the bus to work after school. He printed the jobs which Vaughn had sold and Emma had prepared for the press during the first four to six hours before he arrived for work. He has worked with us since and still prints as well as managing our printing plant.
Under the leadership of this family team, Graphic Impressions became the fastest-growing printing firm in the Chattanooga area during the 1980s. Most of our success and notoriety was a direct result of our super fast turnaround and our "on-time-or-it's-free" guarantee.
At a time when most printing firms took two weeks to print an order, Graphic Impressions would commonly print orders within two days. And this was before computers and automation.
It seems like every company talks about the importance of customer service, but one of the lasting cornerstones of our business is the way our customers feel about doing business with us. Our dependability and reliability have become very renowned. When you work fast, hardly ever miss a deadline, have fair prices, and treat people with dignity and respect it's hard not to grow your business. That's what we do at Graphic Impressions.
We invite you to consider using our printing firm the next time your company needs printing. We would appreciate the opportunity to demonstrate our can-do attitude for you on your next printing order. You see, we do things very differently than the other printers in our community, and we believe we can provide the best all-around experience for you if you'll give us a try.
If you would like to talk to one of our customer service representatives, please call 423-622-0005. We would be happy to discuss how we can help your business succeed and prosper. Feel free to ask for Vaughn or Emma Riley when you call.